Procedure of the tenancy

Find out in 6 simple steps how a tenancy with us goes from the beginning to the end.

Inquiry and contract conclusion

  • You choose one of our offered rooms
  • You make an appointment for a viewing or you choose the option of renting the room directly
  • You conveniently send us a tenant self-disclosure with your data online
  • After successful verification of your data, we will send you the rental contract and all important information by email
  • You sign and return the rental contract by email and transfer the first installment (375 €) of the deposit (750 € in total), thereby the tenancy agreement is successfully concluded.

Flat handover

  • Shortly before the start of the contract we will contact you to arrange an appointment for the handover of the apartment
  • At the handover of the apartment you will receive it clean, tidy and in working order
  • You will get all keys and the condition of the apartment will be documented
  • You will receive a housing provider confirmation for registration with the city of Hamm
  • You will receive important information sheets about your tenancy
  • Your name will be attached to the mailbox/bell
  • You pay your first rent from the beginning of the contract
  • You will have the opportunity to pay the first rent in cash when you are handed over the apartment.

Living

  • One month after moving in, usually at the same time as you pay the second rent, you transfer the second installment (375 €) of the deposit (750 € in total)
  • You will take good care of the flat until you move out
  • You are solely responsible for your room, all residents are equally responsible for the common rooms (kitchen, bathroom, hallway)
  • You will transfer your rent in full and on time within the first 3 working days of each month
  • You adhere to the house rules, the cleaning schedule and other rules concerning your tenancy
  • In particular, you show consideration for your flatmates and neighbours and separate the waste properly

Notice of termination

  • You observe the three-month notice period for your tenancy agreement
  • Your letter of termination (Sample form) must be sent to us by post or as a PDF by e-mail and with your handwritten signature three months before you plan to move out
  • The letter of termination must be received by us by the 3rd working day of a month in order for this month to be counted towards the period
  • The termination and the end of the contract always take place at the end of the month; your move out is of course also possible earlier and does not necessarily have to take place at the end of the month
  • If your letter of termination does not meet the legal requirements, the termination is legally invalid
  • After receipt of your letter, we will confirm your termination by email
  • An earlier move-out without observing the three-month notice period is only possible in exceptional cases and is related to conditions and fees

Flat acceptance

  • Shortly before the end of the contract, we will contact you to arrange an appointment for the acceptance of the apartment
  • At the flat acceptance, you return the apartment to us clean, tidy and in working order
  • You hand over all the keys you have received and the condition of the flat is documented
  • Your name is removed from the mailbox/bell

Deposit refund

  • Your deposit (750 €) will be paid back to you as soon as possible after you move out in two equal installments
  • The first installment (375 €) will be returned to you approximately 4 weeks after the end of the contract
  • If damage or soiling for which you can be held legally responsible is discovered, the costs incurred as a result will be deducted from the first installment
  • The second installment (375 €) will be returned to you approx. 1 to 12 months after the end of the contract
  • If an additional payment amount is determined for your tenancy during the service charge settlement, this will be deducted from the second installment
  • Depending on the time you move out and the current status of the annual billing cycle, the payment of the second installment may be shorter (min. 1 month) or longer (max. 12 months) accordingly